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Uganda bank to send statements to clients via e-mail
 
on Wednesday 16 Jul 2008

Standard Chartered Bank Uganda has launched an online product to enable customers to receive their monthly bank statements by e-mail, an alternative to paper statements delivered by the postal service.

E-statements will start being delivered next month, Standard Chartered's head of consumer banking, Herman Kasekende, said at a press conference.

"You will now be able to view your statement from the comfort of your living room, office or holiday resort -- wherever you can access e-mail," he said.

While the new development will make it easier for customers to keep abreast of their account activity, Kasekende added that customers will enjoy greater levels of confidentiality, as they can choose to limit access to their documents. E-statements can be filed on customers' computers for quick retrieval and can be delivered to more than one e-mail address, according to the customer's needs.

While Kasekende did not reveal how much it costs the bank to send statements through the mail, he did say that e-statements will allow the bank to cut costs.

He hinted that the e-statement is the first step towards a full array of Internet banking services.

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