StreamServe(R) Inc., the global leader in Enterprise Document Presentment (EDP), today announced the release of StreamServe Utilities(TM), the first integrated utilities application that automatically creates and personalizes documents to maximize the value of customer bills. Preeminent utilities such as CLP Power Hong Kong, Electrical Supply Board of Ireland, E.ON, and Oklahoma Gas & Electric use StreamServe Utilities to enhance operational efficiencies, drive incremental revenue and improve customer service.
This is the company's second vertical-based application release following last November's financial services launch as StreamServe continues to develop industry specific solutions targeted at addressing specific business needs. "StreamServe Utilities has made us more productive," said Janka Dobosova, head of the letter shop at E.On IS Slovakia. "It saves us time by minimizing system administration and manual work associated with document sorting, and it enables us to consolidate documents so we can mail them in the most efficient way possible. And we can send documents by traditional mail or email, whatever the customer specifies. Clearly, StreamServe is a very important part of our customer communication strategy." StreamServe Utilities delivers value by: - Distributing bills in any format the customer prefers - print, electronic, Web
- Producing easy-to-understand bills that cut customer service calls
- Reducing the duration of calls by giving customer service representatives access to exact copies of bills
- Consolidating documents so the customer receives fewer correspondences
StreamServe Utilities complements and magnifies the power of the CIS infrastructure by consolidating the design, production and delivery of billing and other documents into a business-friendly working environment. This gives business people direct control over the variable aspects of billing documents, speeding the time to market for business initiatives. "Utilities can choose to spend millions on a new CIS system or get virtually the same result by implementing StreamServe Utilities for a fraction of the cost," said Chris Stone, president and CEO of StreamServe. "That makes StreamServe Utilities a pretty compelling choice." About StreamServe Inc. StreamServe Enterprise Document Presentment (EDP) software enables the world's leading companies to communicate effectively with their customers, partners and suppliers through the automated creation and presentment of documents in any format and channel. StreamServe's EDP solutions enable more than 4,400 customers in 130 countries to present a full range of interactive, electronic and print-based documents generated by enterprise applications. Customers include leading global companies such as Bayer, BMW, CLP Power Hong Kong, Circuit City and DaimlerChrysler Bank. StreamServe is headquartered in Burlington, MA, and has 15 offices worldwide. StreamServe(R), the StreamServe logo, StreamServe EDP, and "How Does Your Company Present itself?" are all trademarks of StreamServe Inc. Some software products marketed by StreamServe Inc. and its distributors contain proprietary software components of other software vendors. Other marks are trademarks or registered trademarks of their respective holders. (C)StreamServe Inc. 2006
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