Fiserv, Inc. (NASDAQ: FISV), a leading provider of information technology services to the financial industry, today announced the launch of CheckFree Biller Direct HV(TM), a hosted solution that enables billing organizations to optimize the customer electronic billing and payment experience.
CheckFree Biller Direct HV(TM) enables companies to fully integrate electronic billing and payment services with their current websites. This solution is unique because it allows them to retain complete control of bill payment presentation and branding, while CheckFree manages complex bill delivery and payment processes. By providing a consistent and branded online bill payment experience, billers can improve customer satisfaction and reduce costs through increased utilization of the service and higher paperless adoption rates.
"For billing organizations, it's becoming increasingly important to provide customers with an optimized online bill payment experience," said Jardon Bouska, executive vice president and general manager of CheckFree Electronic Biller Services, now part of Fiserv. "CheckFree Biller Direct HV provides access to essential content such as payment options, email reminders and paperless billing enrollment from the convenience of a centralized console. As a result, billing organizations are able to give their customers constant visibility and complete control over their electronic billing and payment experience."
CheckFree Biller Direct HV is the newest member of a family of electronic billing and payment solutions that allow consumers to receive and pay bills online. This next generation solution is built upon a proven platform that already delivers electronic bills online for more than 400 companies in 29 countries, representing thousands of consumer brands and most of the bills common to a U.S. household.
Developed based on extensive customer feedback and consumer research, CheckFree Biller Direct HV organizes electronic billing and payment features into a branded, centralized console that makes it easier and more convenient for consumers to view and pay their bills online, including more prominent options for paperless billing, while helping companies drive increased adoption of the service.
Consumers can choose from a variety of payment methods, including one-time, automated and scheduled payments, and can view and pay an electronic version of their bill, known as an e-bill, directly at the company's website. E-bills are electronic representations of paper bills that are securely delivered directly to a business or financial institution website. With e-bills, consumers can review balances, transactions and all other details available in paper bills, and schedule payments with just a few clicks of the mouse. Consumers can sign up for ebills at the billing organization's website or through online banking accounts, and receive e-mail alerts to let them know when an electronic bill is available for viewing.
CheckFree and Fiserv are committed to educating consumers and businesses through the PayItGreen(TM) campaign about the environmental benefits of choosing electronic billing, statements, and payments instead of paper. Learn more at www.payitgreen.org.
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