Docucorp International® (Nasdaq: DOCC), a leading provider of Customer Communication Management (CCM) solutions, announced today that it has signed a marketing agreement with Systems & Software, Inc., a leading Customer Information Systems solution provider. Through this alliance, the companies will provide utilities with complementary technologies for a comprehensive, end-to-end bill design, production and delivery solution...
"Systems & Software's Customer Information System extracts and analyzes complex customer billing information, such as pricing options, bill calculations and meter data, which can then be integrated seamlessly into Docucorp's billing solution," said Brenda Kai, vice president, marketing, Docucorp International. "Utility companies will be able to easily design, produce, deliver and archive their high-volume billing, while managing the workflow of their personalized print and electronic correspondence." "Docucorp's robust solutions and business process outsourcing services enable our clients to easily design and produce personalized bills and correspondence," said Kyle Rainey, vice president, sales, Systems & Software, Inc. "Through this partnership, we will be able to provide clients with a high-quality bill print, finish and mail outsourcing option, which includes electronic delivery, hosted archival and integrated EBPP. This fully automated billing and customer care solution enables utilities to reduce operational costs, enhance customer satisfaction and improve profitability." About Systems & Software, Inc. Founded in 1973, Systems & Software, Inc. (S&S) provides a proven, scalable, and configurable Customer Information System (CIS) to municipal and investor-owned utilities. S&S assists utilities through its core enQuesta COTS (commercial off-the-shelf) software suite, which provides billing, premise-based or customer-based credit & collections, integrated payment processing and meter inventory, workflow management, and multiple customer self-service options, including web access. S&S supports customer care operations totaling in the millions of transactions per month across North American based water, wastewater, refuse, gas, and electric service providers. More information about Systems & Software, Inc. is available at http://www.systemsandsoftware.net. About Docucorp Docucorp markets Customer Communication Management (CCM) solutions via a portfolio of information software, business process outsourcing and professional services, which enables companies to create, publish, manage and archive complex, high-volume, personalized information in-house or fully outsource to Docucorp. The company has an installed base of more than 1,300 customers, including some of the largest insurance, utility, financial services and health care organizations. Headquartered in Dallas, Docucorp has facilities in Atlanta, Silver Spring, Md., Bedford, N.H., and London, as well as international offices in the Benelux, Switzerland, Central and Eastern Europe, Middle East and Africa regions. Certain information contained in this news release may include "forward-looking" statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than historical facts, included herein are forward-looking statements. These statements involve risks and uncertainties, such as competition, technological developments, loss of significant customers and the other factors discussed in the Company's periodic reports filed with the Securities and Exchange Commission, that could cause the Company's actual results to differ materially from those expressed or implied by these forward-looking statements. Docucorp is a registered trademark of Docucorp International.
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