Intelligent Records Management Provider Utilizes T360 to Reduce Time-to-Payment and Enhance Customer Relationships
the premier provider of Web-based legal operations management solutions
for corporate law departments and claims organizations, today announced
that Second Image, a provider of subpoena services, photocopying,
document management and distribution services to the legal, insurance
and general business communities, has successfully utilized the T360
e-invoicing platform to process invoicing and receipt of payments with
unprecedented reduction in turnaround time. CT TyMetrix is a part of
Wolters Kluwer Corporate Legal Services.
2008, Second Image was approached by one of its leading insurance
industry customers requesting that the company use CT TyMetrix's T360
solution when sending invoices because of its fast turnaround time.
After commissioning CT TyMetrix to process payments, the
implementation, testing and go live for T360 went rather quickly and
Second Image began sending invoices through the platform to its
insurance customer. In an industry that is known to take four to 12
weeks or more to pay bills, T360 has reduced Second Image's payment
cycle down to two to three weeks, having a profound impact on the
company's cash flow.
"There is often a lot of time wasted by insurance companies when processing vendor payments," said Russell Bunce,
Director of Sales and Customer Service, Second Image. "CT TyMetrix has
helped our customer reduce the cost of processing vendor payments and
has helped us build a stronger and closer relationship by meet its
critical invoicing needs."
Image's case is an example where the time-saving benefits of T360 not
only positively impact our customer, but extend to benefit our
customers' customers," said John Weber,
General Manager, CT TyMetrix. "In this case, CT TyMetrix's reputation
for improving operational efficiency preceded us with the customer
recommendation to Second Image, and then proved itself again with direct
benefits to cash flow."