IMNederland one of the leading Credit Management organizations is setting the scene with interactive online Debtor Service Center. IMNederland is now the first Credit Management organization in the Netherlands that allow their debtors to view, manage, and pay their overdue debts at any given moment from any location. e-Billing market leader Anachron has developed the online Debtor Service Center (DSC) in collaboration with IMNederland.
This may be the era of the 'e' (as prefixed to commerce) and the 'i' as (prefixed to phone), but in telecoms for some reason, e-billing (or i-billing) isn't cutting it. Tony Poulos asks "Why not?"
We hear about climate change and caring for the environment day-in and day-out, but many of us don’t think twice about opening the mail each day and sifting through all those paper bills, the biggest and meanest of which is usually from a telco. Mine certainly is.
Branded email allows customers to instantly recognize and verify the identity of the sender
New York – Striata, a specialist and innovator in electronic document delivery, has partnered with Iconix to enhance customer inbox sender recognition and drive further trust in statements, bills, collection notices, policies and other high volume, system-generated documents delivered securely via email. The Iconix® Truemark® service adds branded, visual identity to email, allowing recipients to instantly recognize and verify the sender before opening the message. “Most authentication technologies focus on delivery to the inbox. The Iconix solution is different in that it increases recognition and trust in the inbox,” said Jeff Wilbur, Vice-President of Marketing at Iconix.
In the uphill struggle to gain both customers and revenue for banks' online bill-pay features, vendors continue to tweak their offerings with enhanced services. The latest example:Fidelity National Information Services (FIS) last month launched its revamped, turnkey biller-direct service that in addition to expanded services to consumers-think e-bill delivery-also lets corporate bankers package the solution for their own merchant clients in lockbox and commercial cash management services. Fidelity, which has 6,000 client institutions on its bill-pay platform, already has two banks reselling down to the client base, hoping to showcase the profit-center potential of what, to now, has been a me-too albatross for many institutions. "What we anticipate is there will be similar income as there is for banks who offer remote capture to commercial clients," says Preston Thornton, FIS product manager for e-payments.
Boston, MA (PRWEB) September 25, 2008 -- This newest report from Mercator Advisory Group's Retail Banking Practice outlines the opportunities within electronic bill pay that continue to arise as new technologies, new networks and new marketing creates an overlay of bill payment services (from both consolidators and billers) and mutable consumer needs.
After many of the early players in the EBPP space filed for bankruptcy and vanished along with their virtual coins (remember Cyber Cash?), the finish line of what constitutes universal adoption of EBPP has continued to evolve and morph.
First, bankers and billers got online consumers setting up user names and passwords to log-in to check account activity, balances and payment postings.
Second, bankers and billers got consumers to sign up for online bill pay and now, third, bill pay players are convincing consumers and commercial customers to relinquish paper statements and adopt truly electronic end-to-end bill pay.
This moving end-point of adoption means that EBPP is not a product/service whose attributes and value are so apparent that when consumers are educated about it, they switch from check to electronic bill payment and that is the end of it. Rather, biller and bank technology offerings and consumer preferences continue to change, which creates windows of opportunities for new vendors and new services.
