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St Albert Leader
The City of St. Albert is hoping to save a few more trees by having
residents and business owners take advantage of a new service.
As of Wednesday, the City is offering electronic billing for utility
accounts, providing customers with secure online access to their account
information 24-7, including a five-year history of billing and utility
transactions and a graph comparison of average consumption over the past
13 months.
“The City of St. Albert is extremely pleased to offer this new online
service,” said City manager of financial operations and reporting Ed
Kaemingh in a press release. “It gives residents and business owners the
opportunity to go paperless, be more environmentally friendly and enjoy
the ease and convenience of e-billing.”
Utility customers will receive a private access code with their
February and March bills that they can use to register online at
www.stalbert.ca/online-services. People who get their bills in March can
receive their codes early by calling the City’s utilities department at
780-459-1520 (option 2). The City is hoping for a 20 per cent adoption
rate among its 20,000 total utility customers.
The City began looking at e-billing in 2011 when there was a threat
of a postal strike, which would have prevented utility bills from being
delivered to customers. It will also help the City manage increasing
postage costs.
Currently, the City offers several other services online, including
program registration, business and dog license renewals, parking and
alarm bylaw fine payments, and viewing residential property assessments. |
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