Nation.sc

Customers who sign up for the service, will have the choice of receiving their statements as eStatements (an encrypted and password protected attachment to an email), paper statements, or both, at the frequency indicated by them.

The eStatements service, like the SMS alerts service launched last week, is a new electronic channel which offers great convenience to customers.

eStatements give customers speedier access to their account transaction updates, without having to wait for postal delivery, which can take weeks in the case of customers living abroad.

This new service will not only provide customers with a personalised e-service alternative channel through which they can monitor their transactions but will also go a long way in promoting a paperless service that is free of charge, convenient, easily accessible and secure.

Customers requesting duplicate copies of statements must, however, note that they will be charged as per published tariff in the bank's Tariff Guide.

Commenting on the new service, the bank's managing director Loganaden Sidambaram said:
"Barclays is proud to be leading the industry one more time with innovative use of modern technology to enhance our financial services. The launch of the eStatements service demonstrates Barclays' continued efforts in finding innovative means to conduct business while keeping Barclays ever closer to our customers.

"The eStatements service is an environmentally friendly new channel that bears testimony to Barclays' commitment to the reduction of its carbon footprint, thereby contributing to environmental conservation whilst making customers' lives easier through modern technology."

Average user rating

   (0 vote)