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Ales Damm, COO of CEZ Bulgaria: E-invoicing is another convenience for our customers
 
on Monday 06 Sep 2010

FOCUS Information Agency

Ales Damm, COO of CEZ Bulgaria, in an interview for FOCUS News Agency

FOCUS: Days ago CEZ released information to the media, which reported that the company plans to introduce an electronic invoicing for its customers. When and under what conditions would this happen?
Ales Damm: We plan to launch a pilot project in October to canvass what is the attitude of our clients to this service. Customers who wish will be able to quit their paper invoice in favor of electronic one. We have also put a poll on the official website of the company. Here we must note that the first results of the consultation are fully in favor of the electronic invoicing.

FOCUS: What part of your customers do you expect to forfeit paper invoices?
Ales Damm: In fact our website has 400,000 visits per month, most of which are to verify the account payable. With the introduction of the e-invoicing we will facilitate this part of our customers, giving them the opportunity to directly receive their bills via email. Thus, our subscribers will become fully independent of temporary disturbance associated with traffic on our site. Here, at the moment for example, we make improvements to the site due to which it is possible to detect delays in the work of the website, as well as verification of the monthly bill. Furthermore, clients who choose electronic invoicing will receive a valid tax document, which they can easily store in their personal computers or if they want to print. Otherwise, our expectations are that after launching the pilot project at least 30% of our subscribers will benefit from the service in the long term, their number will grow.

FOCUS: In that case would electronic invoice be a valid accounting document as the paper one?
Ales Damm: Electronic invoice is an electronic document in PDF format - fully identical to that customers currently receive on paper. Each electronic invoice will be signed with a special certificate, which is approved by the state-owned company Information Services. It is authorized by the State Commission for Communications Regulation to issue certificates for electronic signature.

FOCUS: There were some criticism to you that the invoices issued are incomprehensible to subscribers. How would you comment on these allegations?
Ales Damm: The content of invoices issued by CEZ is in compliance with the European Union requirements and the decisions of the Bulgarian Regulator. Components they contain and their type are approved by the Regulator. You know that to make the invoice more understandable, we recently changed its structure and were sending our clients a short glossary of the invoice, three consecutive months for further clarification of the components.

 

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