Agreement Further Expands Bill Delivery Options for 3i Infotech's
Corporate Clients, Addresses Consumer Desire for Digital Postal Mail
Infotech, a global information technology and business process
outsourcing (BPO) company, and Zumbox, the leader in digital postal mail
services, announced today a partnership to enable 3i Infotech clients
to send electronic bills and other customer communications via Zumbox.
Among other valuable benefits, the partnership will assist 3i Infotech
clients in driving electronic bill adoption, promoting print suppression
and cutting costs.
The partnership between 3i Infotech and Zumbox creates an especially compelling solution for utilities, insurance, financial services companies and others who need to accommodate changing preferences in how customers choose to receive and pay their bills. The relationship between the two companies is part of 3i Infotech's expansion of its electronic billing and payment services, also announced today preceding the upcoming NACHA Payments conference on April 3-6 in Austin, TX.
"As consumer billing and payment preferences shift between paper, web and mobile methods, 3i Infotech is dedicated to helping companies manage this evolution while reducing costs, overhead and infrastructure requirements," said Kathy Hamburger, Chief Executive Officer and President, 3i Infotech, BPO & Developed Markets. "Zumbox's unique approach of providing a central, digital mailbox will increase consumer adoption of online billing and assist our clients in moving more rapidly from paper to electronic communications."
Digital postal mail is an exact facsimile of paper mail, created from a diversion of the print stream before it reaches a large mailing system. Zumbox archives and presents mail to consumers in a secure, central online environment, instead of on paper. Zumbox has created a digital mailbox for every street address in the United States, connecting large transactional, financial and government mailers to consumer households for the protected, on-time delivery of postal mail online. Ultimately, Zumbox gives consumers increased flexibility in where and how they receive, manage and store their postal mail.
Zumbox will be offered to 3i Infotech customers through 3i Infotech's Global Billing & Payments Center of Excellence (CoE). The CoE leverages the company's deep domain expertise and global resources to best serve companies interested in optimizing their entire billing and payment lifecycle. The inclusion of Zumbox gives 3i Infotech customers a powerful tool in their drive to provide electronic billing options and reduce their use of paper bills, including an easy implementation process that allows billers to maintain their unique brand identity on their electronic documents.
"As the largest outsourced remittance processor and one of the largest billers in the US, 3i Infotech is a recognized leader in revenue chain optimization," said John Payne, CEO of Zumbox. "With this partnership, 3i Infotech can provide their clients with a valuable tool for reaching consumers through the Zumbox digital postal system, while also offering a clear path to paper suppression and postal cost alleviation."