"Get your Whitby Hydro monthly bill delivered securely and conveniently, directly into your email inbox, without the need to visit any website, nor choose & remember a username & password," says Paul Elliot, Vice President of Customer Service at Whitby Hydro.
Mohawk Industries, Inc. (NYSE:MHK), a leading supplier of flooring for both residential and commercial applications, announced today that it has selected OB10, the global e-Invoicing network with members in 70 countries and across six continents, to provide an electronic invoicing solution to enhance the accounts payable process.
"If you are looking to save money then look no further than electronic billing or online billing--sometimes referred to as EBPP. National averages per call received in a call center or by a customer service rep can be as much as $5.00. Reduce this by 50% and you save a significant sum of money. The question is how to reduce the number of calls flowing to your call center? The answer: short and sweet, electronic billing or online billing."
When the student accounts office began e-mailing student bills in Fall 2003, the motivation was to save the University of Nebraska money - helping students save money was just a bonus.
A few MarketingSherpa readers complained last month when we brought you a Case Study about Newegg.com's Bill Me Later tests. Turns out loads of ecommerce sites are excited about copying this test, but the vendor Newegg.com uses only takes new clients with more than $20 million in annual online revenues. If you work for a small-to-sized eretailer, this e-billing Case Study is for you. By the way -- check out Big Al's incredible conversion rates.
