It is no secret that switching to an e-billing and payments system can significantly reduce the impact we have on the environment. According to research from NACHA, The Electronic Payments Association, if only 20 percent of American households switched from paper to electronic billing and payment, a staggering 151 million pounds of paper, 100 million gallons of gas and 2 million trees would be saved annually.
While green strategies are at the forefront of many business agendas at the moment, NACHA's report also found consumers that have switched to an e-billing and payments system were reportedly more satisfied with their banks and credit services than those who continue to use paper-based methods – highlighting an emerging trend between customer satisfaction, customer service and e-billing.
Goodyear residents can help their city save
paper and cash by receiving their monthly utility bills via e-mail.
Last week, the city launched its electronic-billing project.
Goodyear officials said with e-billing, less paper is used and the
city saves on mailing and paper-production costs.
To produce a paper statement, Goodyear pays about 48 cents. An
electronic statement costs about 10 cents, said Connie Stepnitz, a
customer service manager for Goodyear.
Florida municipal utility, the City of Tallahassee, Your Own Utilities, exceeded its 3-year paper bill suppression target in just 10 months.
Reducing paper and postage through electronic billing is a top priority for municipalities and utilities. However, after more than 5 years, the industry average - for consumers agreeing to stop receiving paper bills - is less than 6%.
An ebill or electronic bill is a paperless bill or electronic
account of a paper bill that you can check and pay online. Instead of
the usual paper being sent at home in your mailboxes, ebills are carried
to the websites of firms who do business transactions with you- either a
bank, a credit company or other financial institutions that sends you
invoices like cable connection, telephone, electricity and many more.
Ebills contain all the necessary info just like your paper bills before.
Once you have set up an ebill account, you can eliminate the use of
paper bills and regularly check or update your bills online. And you can
even print copies if you want for record keeping purposes.
In the beginning, there was paper a lot of paper, in the form of inches-thick law firm bills. For many law departments, the paper system remains. Others have turned to electronic solutions for their billing needs.
Some of those law departments are finding that approaching e-billing with a single goaltranslating those paper bills onto the screenis aiming low. Todays e-billing systems incorporate matter management, allowing for easier budgeting, bill review and data culling. For some law departments, systems incorporating e-billing have become the foundation for better outside spending control and efficiency and more businesslike practices overall.