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eBilling News | EBPP | Electronic Billing
The positives of e-billing and e-payments: customer satisfaction and the environment
 
on Thursday 10 Jun 2010

It is no secret that switching to an e-billing and payments system can significantly reduce the impact we have on the environment. According to research from NACHA, The Electronic Payments Association, if only 20 percent of American households switched from paper to electronic billing and payment, a staggering 151 million pounds of paper, 100 million gallons of gas and 2 million trees would be saved annually.

While green strategies are at the forefront of many business agendas at the moment, NACHA's report also found consumers that have switched to an e-billing and payments system were reportedly more satisfied with their banks and credit services than those who continue to use paper-based methods – highlighting an emerging trend between customer satisfaction, customer service and e-billing.

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Goodyear launches e-billing project for utilities
 
on Wednesday 09 Jun 2010

azcentral.com

Goodyear residents can help their city save paper and cash by receiving their monthly utility bills via e-mail.

Last week, the city launched its electronic-billing project.

Goodyear officials said with e-billing, less paper is used and the city saves on mailing and paper-production costs.

To produce a paper statement, Goodyear pays about 48 cents. An electronic statement costs about 10 cents, said Connie Stepnitz, a customer service manager for Goodyear.

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City of Tallahassee Suppresses 17% Paper Bills in 18 months
 
on Tuesday 08 Jun 2010

Striata

Florida municipal utility, the City of Tallahassee, Your Own Utilities, exceeded its 3-year paper bill suppression target in just 10 months.

Reducing paper and postage through electronic billing is a top priority for municipalities and utilities. However, after more than 5 years, the industry average - for consumers agreeing to stop receiving paper bills - is less than 6%.

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Getting Started With an Electronic Bill
 
on Tuesday 08 Jun 2010

An ebill or electronic bill is a paperless bill or electronic account of a paper bill that you can check and pay online. Instead of the usual paper being sent at home in your mailboxes, ebills are carried to the websites of firms who do business transactions with you- either a bank, a credit company or other financial institutions that sends you invoices like cable connection, telephone, electricity and many more. Ebills contain all the necessary info just like your paper bills before. Once you have set up an ebill account, you can eliminate the use of paper bills and regularly check or update your bills online. And you can even print copies if you want for record keeping purposes.

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The Evolution of E-Billing
 
on Wednesday 02 Jun 2010

 Inside Council

By Melissa Maleske

In the beginning, there was paper a lot of paper, in the form of inches-thick law firm bills. For many law departments, the paper system remains. Others have turned to electronic solutions for their billing needs.

Some of those law departments are finding that approaching e-billing with a single goaltranslating those paper bills onto the screenis aiming low. Todays e-billing systems incorporate matter management, allowing for easier budgeting, bill review and data culling. For some law departments, systems incorporating e-billing have become the foundation for better outside spending control and efficiency and more businesslike practices overall.

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