“QCSI and Avolent have a shared goal: to empower health plans with information systems that improve the customer experience, reduce costs and dramatically improve the flow of information for the organization and its stakeholders,” stated Dave Engert, CEO of QCSI. “To succeed in the next healthcare economy, we’ll all have to work together to eliminate information boundaries—namely, paper and manual processes.”

“We are pleased to join forces with QCSI to empower organizations. Through Avolent’s Interactive eBilling, ePayment and Self-Care combined with the rich power of QCSI’s QNXT billing and claims engine, together we will improve the quality of customer care, reduce support costs, streamline payment and billing processes and bring account-related activities online,” said Chris Kenney, Avolent’s Vice President of Business Development. “By integrating our solutions, we improve financial processes, increase customer service levels, improve control of cash flow and deliver better operating results.”

Avolent brings the following capabilities to QCSI customers:

•    Rich reconciliation functionality allowing Health Plans to collaborate through a web portal giving them ability to adjust billing and membership within a billing cycle, and have these changes reflected in the QNXT membership database;
•    Convenient electronic payment that updates the QNXT AR System while enabling users to see manual payments posted through QNXT posted against the appropriate bill/invoice within the Avolent Self-Service Portal; and
•    Flexible output of multiple invoice formats all provided through a central web portal.

The award-winning QCSI solution brings the following capabilities to Avolent healthcare customers:

•    Powerful, Integrated, real-time system functionality that will extend the level of integration achievable across an organization’s enterprise information systems;
•    Ability to process Consumer Directed Health Care (CDHC) claims with a single system that is integrated to the members’ fund balances;
•    Care Management solutions that allow case and disease managers easy access to patient history, case status, eligibility, medical management utilization, and more, in order to identify high risk and high cost patients;
•    Functionality and integrated solutions for Medicare Advantage and Medicare Part D, allowing health plans to offer competitive products in the market on a single health claim payor system;
•    Patented architecture that allows the flexibility for “real-time” integrations to 3rd party products through the use of web services, capitalizing on the technology and the unique architecture that only QCSI has; and
•    Proven, proprietary methodology for delivering targeted outcomes-driven solutions.

About Avolent
Avolent is the leading application software provider for Interactive Self-Service Electronic Billing and Payment for organizations that are committed to an eBusiness strategy. By implementing Avolent software, organizations can improve customer service and satisfaction, reduce operating costs, increase revenues, accelerate cash flow, and promote compliance. Today, 10 eBills are presented every second through Avolent software. Avolent's customers include AT&T, Do It Best, MasterCard, Highmark, Office Depot, Unisys, Wells Fargo, and two of the three largest PC suppliers in the world. For more information call (800) 553-5505 or visit www.avolent.com.
About QCSI
Cited by a global independent research company as a leader for healthcare claims platforms and claims platforms for consumer-directed health and claims platforms with integrated medical management, QCSI is empowering companies for “The Next Healthcare Economy, Without Information Boundaries.” The company is celebrating more than 11 years of delivering advanced technology enterprise solutions that empower health insurers, benefits administrators and healthcare consumers to automate healthcare administration, lower the cost of care and improve outcomes. QCSI’s service oriented architecture (SOA) applications enable health plans flexibility to reduce costs, improve customer service, increase profitability, expand market share and prepare for government regulations, including HIPAA. Our award-winning enterprise applications include the QNXT product family (Medical, Dental, Case Management, Accounts Receivable, View, and Connect), and the web-based MyHealthBank suite (Transact, Direct, Navigator, and Finance), proven applications and solutions for the rapidly growing consumer-directed healthcare segment. Headquartered in Phoenix, Arizona, QCSI can be contacted at 888-940-6432 or info@qcsi.com, or visit our website at www.qcsi.com for more information.

QNXT, QMACS, QCSI and MyHealthBank are trademarks or registered trademarks of QCSI. U.S. Patent No. 6,879,959. Other marks referenced herein are the service marks, trademarks or registered trademarks of their respective holders.